Continue to optimize the platform construction, to create a leading government public service platform with Linyi characteristics

2022-06-03 0 By

The establishment and opening of the “12345” citizen service hotline is a major measure taken by Linyi Municipal Party Committee and Government to build a sunshine, service-oriented and law-based government, as well as a beneficial exploration of innovating social management and building clean and efficient government services.In recent years, the party and government organs, enterprises and institutions of the concept of convenience for the people generally enhanced, the level of service quality has been greatly improved, the ability to govern according to law, standard practice has been significantly improved, on the contrary, but the overall credibility of the public, the sense of order, the sense of rules, reasonable rights protection aspects still need to be further improved.A relationship of equality, mutual respect and adherence to rules should be established between service providers and service clients. One party with an accountability mechanism should not suffer blindly while the other party without a restraint mechanism makes trouble without reason.To this end, Zheng Guangyun put forward suggestions: One is to increase screening and filtering efforts to reduce the burden of grassroots units.Second, invalid and unreasonable appeals will be linked to the integrity files of the petitioners, so that those who vent, retaliate or make trouble by 12345 will be afraid and pay the price.3 it is when assessing an unit, to 12345 receive to want to treat differently, reasonable take credit.Fourth, further strengthen the publicity of the functions and rules of using 12345 hotline, constantly optimize the functions of the platform, make every effort to build the “most important, most unblocked, most convenient and most trusted” channel for people to contact the Party Committee and government, and build a leading government public service hotline with Linyi characteristics in China.Statement: The copyright of this article belongs to the original author, if there is a source error or infringement of your legitimate rights and interests, you can contact us through email or wechat, we will deal with it in time.Email address:;Wechat id: Jiupai6688 (Note to add and withdraw)